If you're working in the POS.digital CMS as an agency / content deliverer, please adhere to the video encoding settings outlined in the following document: Guide - BMW POS.digital - Encoding settings
The attached handbook guides you in detail through the steps you need to take if you want to create or adapt dealer specific content for your business. Guide
To change the assigned touchpoint / playlist on a POS.digital Media Player, you will need to open a ticket. This setting cannot be changed on the player itself in the wizard. To open the ticket please contact your local IT Service Desk / Dealer Help Desk (1st Level). Please state the BuNo, BoxID and the desired to…
For help with various common issues please see the attached guide. It covers the following topics: 1. My POS.digital player is showing the wrong content. 2. My POS.digital media player is offline. 3. My network setup has changed. Attachment: Troubleshooting guide