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Showing articles from setup tag

[Installation] Known error: Wizard does not start properly

The wizard does not start properly in some rare cases. Problem description The wizard doesn’t show up properly during first startup of the media player. Instead a command line windows is displayed on the screen. Solution Enter the command gfInitBox and press < Enter > to start the installation wizard manual…

[Installation] Known error: Box ID is already in use

This error may occur during a player installation if the entered BoxID is already in use by another media player. It can also occur if there was a timeout while trying to register your device with the CMS server. Problem description Player registration fails, stating that the BoxID is already in use. * A medi…

[Installation] Known error: Dealer ID is invalid

This error occurs if an unknown dealer number was entered or the dealer number is not registered in the backend system. Problem description The entered dealer number is not accepted. Dealer number (in combination with sales region) is unknown: * Dealer number is not correct * Combination of dealer number a…

[Guide] Installation: Touchpoints & Playlist Allocation

Please find attached a short overview of the available touchpoints for BMW & MINI for POS.digital installations. Attachment: touchpoint installation (pdf format)

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